Privacy Policy

Last Updated: December 2024
This document outlines the privacy policy (the “Policy”) for AeroFlow El Cajon Plumber (“we,” “our,” or “us”). This Policy applies solely to the information collected through our website, aeroflowelcajonplumber.com (the “Website”), and any requests for quotes or inquiries submitted through the Website. By using the Website, you agree to the terms outlined in this Policy.

This Policy will inform you about:

• What personally identifiable information (PII) is collected from you, how it is used, and with whom it may be shared.
• Your available choices regarding the use of your data.
• The security measures in place to protect the misuse of your information.
• How to correct any inaccuracies in the information we collect.

Information Collection, Use, and Sharing

We collect information that you voluntarily provide through the required form fields on our Website, such as your name, phone number, email address, and other relevant details.

• Usage: We use this information to respond to your inquiries and fulfill your requests.
• Sharing: Your information may be shared with our Premier Partners (as defined in our Terms of Service), who may further share it with their employees, agents, contractors, or others necessary to fulfill your request.

Unless requested otherwise, we may contact you via email in the future to provide updates, promotions, or changes to this Policy.

Your Access to and Control Over Information

You may opt out of future communications at any time. To do so, contact us via email at [email protected]. You have the right to:

1. View any data we have about you.
2. Correct or update any inaccurate information.
3. Request the deletion of your data.
4. Express concerns regarding the use of your information.

Security

We prioritize protecting your information. Data submitted through the Website is encrypted and transmitted securely. You can verify this by checking for a lock icon in the address bar and ensuring the URL begins with “https.”

Only employees who require access to perform specific tasks (e.g., customer service or quote generation) can access your PII. Our servers storing PII are maintained in a secure environment.

If you feel that we are not abiding by this Policy, please contact us at [email protected].

California Consumer Privacy Act (CCPA) Compliance

Residents of California have specific rights under the California Consumer Privacy Act (CCPA). This section explains your rights and how to exercise them.

Information We Collect

We collect Personal Information (PI) that can identify, describe, or link to an individual, including:

• Identifiers: First name, last name, email, phone number, street address, and IP address.
• Sources: Information provided directly by consumers, collected indirectly through your device/browser, or obtained from third parties like service providers or Premier Partners.

Purpose of Collection

We use the information collected for purposes such as:

• Providing quotes or services requested by you.
• Improving Website functionality and user experience.
• Ensuring compliance with legal obligations.
• Preventing unauthorized access or disclosure.

Sharing of PI

Your information may be shared with:

• Service providers to fulfill your requests.
• Premier Partners and their agents, employees, or contractors.
• Government authorities as required by law.

Your California Privacy Rights

Under the CCPA, California residents have the right to:

• Know: Request details about the categories of PI we collect, how it’s used, and with whom it is shared.
• Delete: Request the deletion of your PI, subject to exceptions under the law.
• Non-Discrimination: Exercise your rights without discrimination in services or pricing.

To submit a request, email us at [email protected] with your full name, contact details, and request details. We will verify your identity before processing your request.

Authorized Agents: If using an authorized agent, provide written proof of their authority to act on your behalf.

For more information or assistance, contact AeroFlow El Cajon Plumber at:

• Website: aeroflowelcajonplumber.com
• Phone: (619) 983-0084